Coordinator - Patient Relations - DVH-MG Quality Assurance
Overview
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Desert Valley Medical Group is affiliated with Desert Valley Hospital, one of the nation's 100 Top Hospitals and A rated for patient safety. We offer incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Desert Valley Hospital, along with Desert Valley Medical Group, offers key services to the community including heart care, emergency services, labor and delivery, surgical services and more. For more information visit www.DesertValleyHospital.com.
Desert Valley Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs.
Our Total Rewards package includes, but is not limited to:
Paid Time Off
401K retirement plan
Outstanding Medical
Dental
Vision Coverage
Tuition Reimbursement
Many more Voluntary Benefit Options!
We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Responsibilities
Need good communications skills to resolve issues and concerns of members. Will make follow up calls to patients regarding no show/cancelled appointments. Will send out welcome packets and recall letters. Will follow up with patients who have left the medical group and track and trend and share results with Operations. Prepare weekly and monthly reports of member complaints/resolutions. Works with Quality Coordinator/clinics to schedule services due in relations to HEDIS/5 Star. Will help coordinate a physician logistically for new members.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. Minimum of 2 years' experience in a Healthcare Setting.2. Medical Terminology. 3. Extensive experience with Microsoft Windows products. 4. Good Communication both written and verbal. 5. Detail oriented and good organizational skills.
Desert Valley Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.00 to $24.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.Estimated Salary: $20 to $28 per hour based on qualifications.
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Desert Valley Medical Group is affiliated with Desert Valley Hospital, one of the nation's 100 Top Hospitals and A rated for patient safety. We offer incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Desert Valley Hospital, along with Desert Valley Medical Group, offers key services to the community including heart care, emergency services, labor and delivery, surgical services and more. For more information visit www.DesertValleyHospital.com.
Desert Valley Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs.
Our Total Rewards package includes, but is not limited to:
Paid Time Off
401K retirement plan
Outstanding Medical
Dental
Vision Coverage
Tuition Reimbursement
Many more Voluntary Benefit Options!
We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Responsibilities
Need good communications skills to resolve issues and concerns of members. Will make follow up calls to patients regarding no show/cancelled appointments. Will send out welcome packets and recall letters. Will follow up with patients who have left the medical group and track and trend and share results with Operations. Prepare weekly and monthly reports of member complaints/resolutions. Works with Quality Coordinator/clinics to schedule services due in relations to HEDIS/5 Star. Will help coordinate a physician logistically for new members.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. Minimum of 2 years' experience in a Healthcare Setting.2. Medical Terminology. 3. Extensive experience with Microsoft Windows products. 4. Good Communication both written and verbal. 5. Detail oriented and good organizational skills.
Desert Valley Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.00 to $24.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.Estimated Salary: $20 to $28 per hour based on qualifications.
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