Store Manager
3.
2 Victorville, CA Victorville, CA Full-time Full-time Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company.
That's the focus of what we do.
But beyond the glass, we're so much more.
We'll help you build a fulfilling career and encourage you to have a life.
Let us be the best place you'll ever work.
Your career journey is important to us.
We're in this together.
Does this position interest you? You should apply even if you don't match every single requirement.
Store Managers are results driven leaders who drive the success of a retail operation by executing on strategy and following best practices.
They have oversight of a store and must create a culture of high performance and high engagement while identifying and developing the next generation of leaders.
A critical accountability of this role is driving execution:
they must work through a team to lead the daily operations and drive the business results of a store.
They must take a thoughtful approach to their work; consistently identifying what levers to pull to drive results.
To maintain a strong customer focus and drive sales, they must create a culture that is highly engaging and promote a best-in-class customer experience.
They must hold people accountable and consistently deliver on the promise to the customer.
To prepare for the future, they also must identify, build, develop, and retain strong teams that include technicians, customer advocates (standard/large stores), repair specialists (standard/large), and Assistant Managers (large only), To be successful, they must be good communicators, strong team builders, and good collaborators.
They must execute on the organization's best practices and processes.
They must be flexible and adaptable as Safelite's business model continues to evolve.
Find a career.
Gain a family.
Safelite will be unlike any place you've ever worked.
(This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results, and bring unexpected happiness.
Every day.
Your effort, heart and creative ideas will be valued and rewarded.
And we care about your well-being.
So, we'll strive to give you what you need to be happy at work and at home.
KEY RESPONSIBILITIES PEOPLE LEADERSHIP Team Development and Retention Responsible for the full cycle of talent fundamentals including selection, onboarding, training, development, performance management, culture, and engagement of their team.
Identify the capabilities needed to meet the current needs of the store.
Evaluate current capabilities, identify gaps, and prioritize stretch assignments for Customer Advocates, Assistant Managers, and Technicians.
Provide regular coaching and development that focuses on recalibrations, productivity, quality, NPS and Value-Added Products & Services (VAPS) Create a rewarding and positive work environment that encourages retention of associates.
Identify and address any barriers to retention, including managing associate work-related concerns.
OPERATIONAL MANAGEMENT Business and Strategy Implementation Execute on the annual plans for a store by delegating through the team, ensuring alignment with the district direction Quantify business outcomes (i.
e.
, revenue, NPS, job completion rate, time to serve, wiper sales, quality, profitability, COE, associate retention, and engagement) Work with District Manager and Field Finance to inform the development of workforce plans P&L management Oversee the P&L for the store, ensuring that revenue and profit goals are met and understanding what financial levers to pull to move the market toward its goals, managing expenses, maximizing profits, and minimizing loss.
Oversee all budgets and payroll.
Store Operations Responsible for every aspect of the store operations including safety, facility management, inventory management, and timecard records.
Customer Experience Builds a culture that prioritizes driving a great, memorable, and easy customer experience.
Monitor and address all customer service metrics (e.
g.
, NPS) Identifies and removes barriers and obstacles where necessary.
ATTRIBUTES / EXPERIENCE / QUALIFICATIONS Education and Experience High School Diploma or GED; OR 5-7 years leadership and supervision experience, preferred Required Qualifications Physical requirements are inclusive, but not limited to, the following:
Ability to work from the Store location Ability to satisfy all Personal Protective Equipment (PPE) requirements as outlined in the Field Supplemental Handbook (i.
e.
nitrile gloves).
Ability to occasionally lift windshields, up to 35 pounds Apply now! We're known as an auto glass company.
That's the focus of what we do.
But we're much more - we're a growing and evolving service brand.
And what really makes us unique is our people.
Because at our core, we're a People Powered organization - and our people come first and our culture matters.
We'll help you find a fulfilling career path and encourage you to have a life.
Let us be the best place you'll ever work.
Learn more.
#LI-AF1 - As a current employee, we request that you notify your manager of your desire and intent to apply to an internal job posting prior to submitting your application.
Upon submitting any internal application, your leader will receive an automated notification informing them of your application.
If you would like assistance having this conversation with your manager, please contact your People Business Partner for support.
Base Pay Range Min - Max (in $USD):
$64,480.
00 - $93,500.
00 - Internal Associates:
Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity:
Safelite welcomes everyone.
We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer.
Learn more at Safelite.
com/Careers.
Benefit amounts are estimates only.
Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role.
Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.
Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc.
policies and practices.
-.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Victorville, CA Victorville, CA Full-time Full-time Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company.
That's the focus of what we do.
But beyond the glass, we're so much more.
We'll help you build a fulfilling career and encourage you to have a life.
Let us be the best place you'll ever work.
Your career journey is important to us.
We're in this together.
Does this position interest you? You should apply even if you don't match every single requirement.
Store Managers are results driven leaders who drive the success of a retail operation by executing on strategy and following best practices.
They have oversight of a store and must create a culture of high performance and high engagement while identifying and developing the next generation of leaders.
A critical accountability of this role is driving execution:
they must work through a team to lead the daily operations and drive the business results of a store.
They must take a thoughtful approach to their work; consistently identifying what levers to pull to drive results.
To maintain a strong customer focus and drive sales, they must create a culture that is highly engaging and promote a best-in-class customer experience.
They must hold people accountable and consistently deliver on the promise to the customer.
To prepare for the future, they also must identify, build, develop, and retain strong teams that include technicians, customer advocates (standard/large stores), repair specialists (standard/large), and Assistant Managers (large only), To be successful, they must be good communicators, strong team builders, and good collaborators.
They must execute on the organization's best practices and processes.
They must be flexible and adaptable as Safelite's business model continues to evolve.
Find a career.
Gain a family.
Safelite will be unlike any place you've ever worked.
(This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results, and bring unexpected happiness.
Every day.
Your effort, heart and creative ideas will be valued and rewarded.
And we care about your well-being.
So, we'll strive to give you what you need to be happy at work and at home.
KEY RESPONSIBILITIES PEOPLE LEADERSHIP Team Development and Retention Responsible for the full cycle of talent fundamentals including selection, onboarding, training, development, performance management, culture, and engagement of their team.
Identify the capabilities needed to meet the current needs of the store.
Evaluate current capabilities, identify gaps, and prioritize stretch assignments for Customer Advocates, Assistant Managers, and Technicians.
Provide regular coaching and development that focuses on recalibrations, productivity, quality, NPS and Value-Added Products & Services (VAPS) Create a rewarding and positive work environment that encourages retention of associates.
Identify and address any barriers to retention, including managing associate work-related concerns.
OPERATIONAL MANAGEMENT Business and Strategy Implementation Execute on the annual plans for a store by delegating through the team, ensuring alignment with the district direction Quantify business outcomes (i.
e.
, revenue, NPS, job completion rate, time to serve, wiper sales, quality, profitability, COE, associate retention, and engagement) Work with District Manager and Field Finance to inform the development of workforce plans P&L management Oversee the P&L for the store, ensuring that revenue and profit goals are met and understanding what financial levers to pull to move the market toward its goals, managing expenses, maximizing profits, and minimizing loss.
Oversee all budgets and payroll.
Store Operations Responsible for every aspect of the store operations including safety, facility management, inventory management, and timecard records.
Customer Experience Builds a culture that prioritizes driving a great, memorable, and easy customer experience.
Monitor and address all customer service metrics (e.
g.
, NPS) Identifies and removes barriers and obstacles where necessary.
ATTRIBUTES / EXPERIENCE / QUALIFICATIONS Education and Experience High School Diploma or GED; OR 5-7 years leadership and supervision experience, preferred Required Qualifications Physical requirements are inclusive, but not limited to, the following:
Ability to work from the Store location Ability to satisfy all Personal Protective Equipment (PPE) requirements as outlined in the Field Supplemental Handbook (i.
e.
nitrile gloves).
Ability to occasionally lift windshields, up to 35 pounds Apply now! We're known as an auto glass company.
That's the focus of what we do.
But we're much more - we're a growing and evolving service brand.
And what really makes us unique is our people.
Because at our core, we're a People Powered organization - and our people come first and our culture matters.
We'll help you find a fulfilling career path and encourage you to have a life.
Let us be the best place you'll ever work.
Learn more.
#LI-AF1 - As a current employee, we request that you notify your manager of your desire and intent to apply to an internal job posting prior to submitting your application.
Upon submitting any internal application, your leader will receive an automated notification informing them of your application.
If you would like assistance having this conversation with your manager, please contact your People Business Partner for support.
Base Pay Range Min - Max (in $USD):
$64,480.
00 - $93,500.
00 - Internal Associates:
Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity:
Safelite welcomes everyone.
We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer.
Learn more at Safelite.
com/Careers.
Benefit amounts are estimates only.
Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role.
Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.
Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc.
policies and practices.
-.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
