Automotive BDC
Valley Hi Kia Valley Hi Kia Victorville, CA Victorville, CA Full-time Full-time $50,000 - $80,000 a year $50,000 - $80,000 a year 2 days ago 2 days ago 2 days ago BDC/Customer Service will be responsible for handling all incoming phone calls and leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.
g.
, internet leads, showroom visits, and incoming calls).
BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
Job
Responsibilities:
Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person) Manage sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance Maintain an ongoing customer database to capture repeat business Schedule appointments with interested buyers for test drives and delivery of vehicles Disclosing terms of sales with consumers and reviewing sales with dealership management Job Requirements:
The ideal candidate has Automotive, customer service and/or a general sales background of some sort, is a hard working professional with experience providing exceptional customer service and looking to make a career change, or a college graduate looking to pursue a career in Automotive.
Previous customer service experience Previous call center and/or Internet sales experience a plus Automotive Sales experience is a plus, NOT required Visolutions CRM experience a plus Requires strong communication skills in order to work most effectively with customers Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date Excellent follow through and follow up skills Bilingual a plus! Job Type:
Full-time Pay:
$50,000.
00 - $80,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Vision insurance Schedule:
8 hour shift Monday to Friday Weekends only Supplemental pay types:
Bonus pay Ability to commute/relocate:
Victorville, CA 92395:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
You must pass a drug/physical.
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
g.
, internet leads, showroom visits, and incoming calls).
BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
Job
Responsibilities:
Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person) Manage sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance Maintain an ongoing customer database to capture repeat business Schedule appointments with interested buyers for test drives and delivery of vehicles Disclosing terms of sales with consumers and reviewing sales with dealership management Job Requirements:
The ideal candidate has Automotive, customer service and/or a general sales background of some sort, is a hard working professional with experience providing exceptional customer service and looking to make a career change, or a college graduate looking to pursue a career in Automotive.
Previous customer service experience Previous call center and/or Internet sales experience a plus Automotive Sales experience is a plus, NOT required Visolutions CRM experience a plus Requires strong communication skills in order to work most effectively with customers Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date Excellent follow through and follow up skills Bilingual a plus! Job Type:
Full-time Pay:
$50,000.
00 - $80,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Vision insurance Schedule:
8 hour shift Monday to Friday Weekends only Supplemental pay types:
Bonus pay Ability to commute/relocate:
Victorville, CA 92395:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
You must pass a drug/physical.
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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